The last memory of our father:
"I was living in Indiana, back in January of 2000 when I
received a telephone call late in the afternoon, It was my brother
Alex (who lived in Boston at the time), he had not heard from our widowed
father (who lived in Florida) in the past day and wanted to know if I had
heard from him. We were sad and upset
when we found out that he had fallen in his home, was unable to get up, and
We were sad because the love that we once have had from
our father was now gone. We were also very upset because if we would have
had a medical alarm in our fathers home, our father might not have passed
It was because of our tragedy and the love for our father
that brought my brother Alex and myself together to form Family First Fail
Safe Medical Alarm Systems. Our company has the sole purpose to see to it
that your loved ones arenít left helpless like our father. With The Family
First Medical Alarm, you will have true peace of mind because your loved
ones safety is our family's responsibility."
Now that we have shared our
passionate reason for working so hard to be your choice for this type
of service, how about if we sum up the reasons that separate us from
the competition. We have divided this into three sections: personal
touch, overall convenience when doing business with us, fail safety
and reliability, and a very important final note.
We are hands on. Alex and I
answer our toll free number and E-mails Personally. The only reason
that you will get an automated machine is if we are simultaneously
helping people like you on the telephone at the same time.
We program the equipment
with our own two hands. Ask our competition, exactly how they program
their equipment and what are each of the different types of safety
features that they can and do program into their equipment. THEN CALL
AND ASK US THE SAME QUESTION
Our equipment has the most
detailed instructions that are attached to it to make it very simple
to plug in.
Whether you or your loved
ones are asking questions, ordering the service, changing a detail on
the contact list, or canceling your service, you will always be
treated like you are the most important person that we have to talk to
at that time. You or your loved one will never be treated rude.
We make sure that you will
understand all of the details that are necessary to make sure
that the equipment and the service will work properly when your loved
ones need to use it.
Overall Convenience when
you do business with Family First
We reply with the answers
to your questions by E-Mails, and by means of US. Mail the same day
that you requested it.
We provide honest answers
to all of your questions about the equipment and the service, as well
as any limitations that they may have.
We have actual solutions to
situations that arise such as loved ones having problems hearing or
being heard through the equipment.
We ship the equipment
priority mail the same day it is ordered (3:00p.m. Central Time
cutoff) at no charge to you
We offer 24 hour technical
support to walk you through any installation and testing questions
that you may have along with detailed instructions
We provide the easiest
method to return the equipment (insurance included) when you are
through with the service at no expense to you.
Fail Safety and
We do not list each of the
individual programs and how they actually ensure the
service will work properly, that we program into our console bases. We
do not want some of our envious competition to copy it and repeat it
verbatim. Or, at least we are not going to make it that easy for them
to do. We do invite you to read our testimonial page, which only has
written letters from our customers in regards to some of the fail safe
programs that we mention. The customers who wrote the letters had
their loved ones console base execute one of these fail safe programs.
Each testimonial is an example of a different situations that was life
threatening. As you read them you will see how surprised that they
were when our equipment and our service outperformed their
We also invite you to call
us and we will gladly explain the details of how the equipment is
programmed as well as each of the individual safety programs that we
do not list.
We have taken
the time to bring this information to you by designing this site. We
have laid it out in the best way that we could by taking all of the
wonderful suggestions that so many of our customers told us would have
made their decision simpler as well as the entire process more
pleasant from A to Z.
Alex and I would be happy
to make your loved one part of our medical alarm family.